FAQ

Our hvac services include installation for new construction, replacing existing equipment, installation of surge protection, ductless mini splits, furnaces, heat pumps, air conditioners, air filtration devices, WiFi thermostats, and whole home generators.

We specialize in making repairs, performing preventive maintenance, and changing out old or failing equipment with modern equipment that is covered by a warranty. We also install whole-home standby generators.

Rates vary due to the many conditions that affect the cost of doing business; therefore, it is best to call and inquire at the time that services are needed.

In the event that a replacement quote is given, that estimate is good for a period of 14 days from the date of issue.

equipment?

The standard warranty on most residential equipment from the manufacturer is 10 years, depending on brand, but can also be as short as 5 years if only replacing one component of a complete system.

New equipment installation comes with a standard one-year labor warranty, but additional years can be added via a labor warranty contract at an additional cost.

Yes. We are licensed, bonded, and insured. If you are unsure if your AC person is licensed, feel free to ask for their license number, which can be easily checked with the State of Alabama HACR board.

https://hacr.alabama.gov

Yes, we have several financing options, including Alabama Power. We also have options for you if your credit needs improvement. Don’t Sweat it; give us a call and let’s work out the options.

Generally speaking, the higher the SEER rating, the better the unit’s efficiency. In this region, new units must have a rating of at least 15, and most have a rating between 15 and 21, though some models may go even higher. Older and lower-end models, on the other hand, can have a lower rating. SEER can be likened to MPG on an automobile; the higher the number, the less fuel (electricity) it will consume. 2023 brings higher standards for efficiency.

HVAC systems can last a long time if they are regularly maintained. They can last 12–20 years. We have seen a few units approaching 30 years old, though that is very rare.

MERV is an acronym that stands for minimum efficiency reporting value. MERV is a measurement scale (1–16) created by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) to rate the effectiveness of air filters. The higher the MERV, the more efficient the air filter is and the harder it is for your system to draw air through it. We generally recommend between 7 and 11 MERV filters for most circumstances.

We recommend having your air conditioner serviced at least once a year.

This will save you on energy and repair costs, keep your system running smoothly and efficiently, and maximize its life expectancy.

The longer you put off your HVAC maintenance, the worse your unit will perform and the more likely it is that it will break down. Trying to save money by delaying maintenance may backfire by forcing you to pay more on energy bills and, potentially, on repairs if a serious issue arises with your system.

A little variation in temperature between rooms is normal, especially if you only have one thermostat. However, it can also be a sign of poorly designed ducts or air filtration issues. Schedule a free consultation so we can identify the problem and offer solutions to fix it.

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Thank you for your interest in Comfort Control! If you have any questions, need assistance with your HVAC systems, or want to schedule a service, feel free to reach out to us. Our team of experts is here to provide you with honest and reliable services for all your heating, cooling, and indoor air quality needs. Fill out the form below, and we'll get back to you promptly. Emergency? Call instead! 251-321-COOL